How to Issue A Registration Refund

Learn how to refund a registration.

  1. On the Overview page, type the attendee's name in the search field of the Registration window. Click on the attendee's name.

2) Click the gray gear icon. Select Refund from the drop down menu.

3) Select the price tier you would like to refund. Then enter the refund amount in the Refund Fee field and click Apply.

4) If the dollar amount you are refunding is correct within Total Refund, click Submit.

5) Confirm the amount you would like refunded.

NOTE: Connect Space cannot issue refunds for offline payment options. You must send a refund on your own.

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